Shipping Policy 

At StarsRotterdam, we do our best to deliver your order quickly and safely. Please read our shipping policy below for all details.

Shipping Times (After Dispatch)

• Netherlands: 1–3 working days

• Europe: 3–5 working days

• Worldwide: 5–8 working days

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once shipped, you will receive a confirmation email with your track & trace code.

Shipping Costs

• Europe: Free shipping.

• International: Costs are calculated at checkout based on your location.

Customs & Import Fees (Disclaimer)

International orders may be subject to customs or import fees. These charges are determined by the destination country and are the responsibility of the customer. Stars Rotterdam has no control over these charges.

Delays

Stars Rotterdam is not responsible for delays caused by the shipping carrier or customs procedures. Delivery times are estimates and may vary.

Lost or Damaged Packages

If your order arrives damaged or doesn’t arrive within the expected timeframe, please contact us immediately at starsclthng@gmail.com so we can assist you.

Contact Us

For any shipping-related questions, feel free to reach out to our team.

Kind Regards.

-STARSROTTERDAM