Returns

You have 14 days from the date you receive your order to request a return.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition
• The item must be returned in its original packaging
• Proof of purchase (order number or receipt) is required
  

To start a return, please contact us at starsclthng@gmail.com
We will provide you with return instructions.

Please note:

• Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
• Damaged or worn items will not be accepted.
• We recommend using a trackable shipping service, as we cannot be responsible for lost return parcels.
• Sale items, including products purchased with a discount code, are not eligible for refunds. Instead, we offer size exchanges or a store credit coupon.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• The refund will be processed to your original payment method
• Refunds are issued within 5–10 business days, depending on your bank or payment provider
  

For any questions, contact us at starsclthng@gmail.com

Kind Regards,

STARSROTTERDAM